Project Description
Employer proof · Frontline solutions
Where the customer instinct was trained
At Verizon Wireless (2014–2015), Alex solved hardware, software, and network issues face-to-face, translated functional requirements into recommendations, and trained non-technical customers on their own devices — while exceeding sales goals month over month.
Frontline work teaches the thing no certification does: how to explain technology to the person who just needs it to work.
The operations half of the firm.
Relationship brought by Alex Montminy
