Employer · Staff Developer AdvocateTwo years teaching the world to automateAs a Staff Developer Advocate at n8n, I built production automation the whole industry watched: AI workflows analyzing 3,000+ customer calls, YouTube monitoring with real-time sentiment, and the automation behind n8n’s entire Expert & Affiliate Partner programs. I benchmarked n8n across enterprise deployment models, influenced [...]

Employer proof · Enterprise security Where the standards were forged — twice Both of us carried a Palo Alto Networks badge on the Cortex platform — Angel deploying SOAR playbooks into live enterprise SOCs, Alex engineering the platform itself. The security bar AZ Tech builds to isn’t borrowed; it’s where we both worked. [...]

Employer · BlackCloak · Client Success SpecialistTwo builds that put AI and automation to work in a live security operationBlackCloak protects executives and their families from digital threats. Inside that operation I built two things that quietly proved AI and automation belong in production security work — not as demos, as tools people used every [...]

Employer proof · Threat intelligence Where the partnership’s DNA formed Both halves of AZ Tech worked ThreatConnect’s customer corner — Angel automating away the upgrade queue, Alex training analysts and mapping customer processes into the platform. Different seats, same discipline: understand the customer’s world first, then make the system fit it. Two [...]

Employer proof · Enterprise IT operations Five years keeping enterprise SAP alive As an SAP Consultant at Cognizant (2015–2020), Alex was the customer’s single point of contact for an entire SAP infrastructure — Severity-1 incidents, strict SLAs, and the migrations nobody notices when they go right. Case study Read the case [...]

Employer proof · Frontline solutions Where the customer instinct was trained At Verizon Wireless (2014–2015), Alex solved hardware, software, and network issues face-to-face, translated functional requirements into recommendations, and trained non-technical customers on their own devices — while exceeding sales goals month over month. Frontline work teaches the thing no certification does: how to explain [...]

Employer proof · Where it started One analyst, one department, six HIPAA servers At the University of Arizona (2011–2014), Alex ran all computer operations for the Department of Family & Community Medicine — 100+ employees, six HIPAA-compliant servers, two junior analysts trained and supervised. And the line on the résumé that reads like a prophecy: [...]

Employer proof · Where the finance instinct started Intuit — QuickBooks, small business, and the language of money Tucson, 2004–2006: as a QuickBooks Direct Sales Consultant, I sat with small-business owners and figured out which software actually fit how their business ran — the original version of a habit this firm never dropped. Along the [...]