Employer case study · BlackCloak The phishing analyzer At BlackCloak — digital executive protection — analysts reviewed phishing submissions for high-profile clients. Each review started with up to an hour of manual prep. The problem Phishing triage meant reading every message by hand before analysis could even begin. And the obvious shortcut [...]

Employer · BlackCloak · Client Success SpecialistTwo builds that put AI and automation to work in a live security operationBlackCloak protects executives and their families from digital threats. Inside that operation I built two things that quietly proved AI and automation belong in production security work — not as demos, as tools people used every [...]

Merso Labs Website design and build for Merso Labs — a credibility-first site for an analytical testing laboratory. The era, in one story

PARTNER · MARKETINGMedia SpinachMedia Spinach is a marketing and web studio led by Allison Callis, and one of our longest working relationships. For years we’ve been the technical hands behind Media Spinach’s client work — building and hosting WordPress sites, wrangling email and DNS, and quietly keeping things running so Allison’s team can focus on [...]

Employer case study · ThreatConnect Automating the upgrade queue As a Customer Success Engineer at ThreatConnect, I supported $3M in enterprise accounts on a threat-intelligence platform — and inherited an upgrade process that ran on email ping-pong. The problem Every SaaS upgrade meant a hand-scheduled dance: emails to find a window, manual [...]

Managed Security · RetailAndersons Office Furniture runs a WordPress storefront that needs to stay fast and secure for the customers who rely on it. I manage the hosting, hardening, updates, and monitoring so the site stays online and protected.Managed hosting · WPEngineSecurity hardeningMonitoring & remediationUpdates & patchingBackups & uptime

Managed Security · Legal & MedicalDr. Greg Vigna is a national catastrophic-injury attorney and physician whose practice depends on a site that’s always up and trustworthy. I manage the hosting, security, and maintenance end to end so it stays fast, current, and protected.Managed hosting · WPEngineSecurity hardeningMonitoring & remediationUpdates & patchingBackups & uptime [...]

Prior client · The web-design era Tino’s Italian Grocer — an Italian grocery. We built their website, and kept it locked down, working owner-to-owner from day one. Engagements like this one taught us the step we now never skip: understand how the business runs before you build for it. The story of the whole era [...]

Prior client · The web-design era The Smoking Lion. We built their brand and website, and kept it locked down, working owner-to-owner from day one. Working directly with the owner was the whole model: no account managers, no telephone game. It’s the same habit our AI-systems work is built on now — the era’s story [...]

Managed Security · NonprofitMosaic Family Services is a nonprofit whose site is a lifeline for the people it serves. I keep their WordPress presence secure, current, and online — managed hosting, hardening, monitoring, and backups — so their small team can focus on the mission, not the website.Managed hosting · WPEngineSecurity hardeningMonitoring & remediationUpdates & [...]