Lupita — Bilingual AI Assistant for CPLC

2026-08-18T15:51:05+00:00

Client Case Study · Nonprofit AI Lupita: The bilingual AI assistant 2,000+ non-profit employees can actually use to make a difference. AZ Technology Solutions built Lupita for Chicanos Por La Causa — an AI assistant that lives inside Microsoft Teams, giving every employee instant, trustworthy answers to their HR & IT questions in [...]

Chicanos Por La Causa

2026-10-06T19:49:27+00:00

Client · Nonprofit · Microsoft Teams AI that answers 2,000 employees — inside the tools they already use Chicanos Por La Causa is one of the largest Hispanic-serving nonprofits in the country — 2,000+ employees carrying shelters, schools, clinics, and workforce centers across the Southwest. We drew their HR & IT knowledge as a system [...]

SOAR Playbooks That Run Themselves — Palo Alto Networks

2026-07-10T19:55:08+00:00

Employer case study · Palo Alto Networks SOAR playbooks that run themselves As a Senior Customer Success Engineer on Cortex XSOAR at Palo Alto Networks, I carried a $7M ARR portfolio of enterprise security customers — SOCs whose alert volume no human team could keep up with by hand. The problem Enterprise [...]

BlackCloak

2026-10-06T19:49:34+00:00

Employer · BlackCloak · Client Success SpecialistTwo builds that put AI and automation to work in a live security operationBlackCloak protects executives and their families from digital threats. Inside that operation I built two things that quietly proved AI and automation belong in production security work — not as demos, as tools people used every [...]

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