PARTNER · CONVERSATIONAL AI Voiceflow Voiceflow is the platform teams use to build, manage, and deploy AI customer-experience agents — chat and voice. In January 2025 the two communities joined forces for a live workshop: building a fintech customer-support agent with Voiceflow designing the conversation and n8n powering the backend across Zendesk, Google Calendar, [...]

n8n · the system leadership still runsn8n’s team in Italy wanted to see how the platform was spreading across YouTube — and had no way to measure it. I built the pipeline that answered it, and it became a dashboard leadership relies on. When I finished my time there and moved on, they reached back [...]

Employer · Staff Developer AdvocateTwo years teaching the world to automateAs a Staff Developer Advocate at n8n, I built production automation the whole industry watched: AI workflows analyzing 3,000+ customer calls, YouTube monitoring with real-time sentiment, and the automation behind n8n’s entire Expert & Affiliate Partner programs. I benchmarked n8n across enterprise deployment models, influenced [...]

Employer case study · Palo Alto Networks SOAR playbooks that run themselves As a Senior Customer Success Engineer on Cortex XSOAR at Palo Alto Networks, I carried a $7M ARR portfolio of enterprise security customers — SOCs whose alert volume no human team could keep up with by hand. The problem Enterprise [...]

Employer proof · Enterprise security Where the standards were forged — twice Angel carried a Palo Alto Networks badge on the Cortex platform — deploying SOAR playbooks into live enterprise SOCs across a $7M ARR portfolio. The security bar AZ Tech builds to isn’t borrowed; it’s where he worked. Where the security [...]

Employer case study · BlackCloak The phishing analyzer At BlackCloak — digital executive protection — analysts reviewed phishing submissions for high-profile clients. Each review started with up to an hour of manual prep. The problem Phishing triage meant reading every message by hand before analysis could even begin. And the obvious shortcut [...]

Employer · BlackCloak · Client Success SpecialistTwo builds that put AI and automation to work in a live security operationBlackCloak protects executives and their families from digital threats. Inside that operation I built two things that quietly proved AI and automation belong in production security work — not as demos, as tools people used every [...]

Employer case study · ThreatConnect Automating the upgrade queue As a Customer Success Engineer at ThreatConnect, I supported $3M in enterprise accounts on a threat-intelligence platform — and inherited an upgrade process that ran on email ping-pong. The problem Every SaaS upgrade meant a hand-scheduled dance: emails to find a window, manual [...]