Employer · Staff Developer AdvocateTwo years teaching the world to automateAs a Staff Developer Advocate at n8n, I built production automation the whole industry watched: AI workflows analyzing 3,000+ customer calls, YouTube monitoring with real-time sentiment, and the automation behind n8n’s entire Expert & Affiliate Partner programs. I benchmarked n8n across enterprise deployment models, influenced [...]

Employer case study · Palo Alto Networks SOAR playbooks that run themselves As a Senior Customer Success Engineer on Cortex XSOAR at Palo Alto Networks, I carried a $7M ARR portfolio of enterprise security customers — SOCs whose alert volume no human team could keep up with by hand. The problem Enterprise [...]

Employer proof · Enterprise security Where the standards were forged — twice Angel carried a Palo Alto Networks badge on the Cortex platform — deploying SOAR playbooks into live enterprise SOCs across a $7M ARR portfolio. The security bar AZ Tech builds to isn’t borrowed; it’s where he worked. Where the security [...]

Employer case study · BlackCloak The phishing analyzer At BlackCloak — digital executive protection — analysts reviewed phishing submissions for high-profile clients. Each review started with up to an hour of manual prep. The problem Phishing triage meant reading every message by hand before analysis could even begin. And the obvious shortcut [...]

Employer · BlackCloak · Client Success SpecialistTwo builds that put AI and automation to work in a live security operationBlackCloak protects executives and their families from digital threats. Inside that operation I built two things that quietly proved AI and automation belong in production security work — not as demos, as tools people used every [...]

Employer case study · ThreatConnect Automating the upgrade queue As a Customer Success Engineer at ThreatConnect, I supported $3M in enterprise accounts on a threat-intelligence platform — and inherited an upgrade process that ran on email ping-pong. The problem Every SaaS upgrade meant a hand-scheduled dance: emails to find a window, manual [...]